SIMPLIFYING CLAIMS SETTLEMENT
                Facilitating the Process

The law entrusts the GAA to simplify the claims settlement process for policyholders who have suffered loss of or damage to their vehicles. The GAA has therefore created two tools:

• The Joint Report, an accident report that is completed following a collision that has not resulted in injury. If anyone is injured, the police must be called, who will forward an accident report to the insurer if need be;
  
  
• The Direct Compensation Agreement, an agreement among insurers that facilitates and accelerates the property damage claims process. Under this agreement, policyholders submit claims directly to their own insurers for compensation to which they may be entitled following an accident. The guidelines laid out in the Agreement were established based on the Highway Safety Code and legal precedents.

To view the lists of the parties bound by the Direct Compensation Agreement, click on the desired list:

• Authorized Insurers
• Parties Having Voluntarily Subscribed to the DCA
• Self-Insurers

Your vehicle been damaged, vandalized or stolen? Wish to find out more about the claims process? Visit the www.infoinsurance.ca website.