Video clips

Access to Mandatory Auto Insurance

Vous avez droit à l'assurance obligatoire pour conduire. Nos agents d'information peuvent vous aider en cas de difficultés à trouver une assurance.

GAA's Information Center: At the Service of Motorists

Le GAA peut vous aider au moment de choisir une assurance ou pour régler une réclamation.

Fender-Bender? Think of the Joint Report

Pas besoin de faire venir les policiers pour un accrochage... Remplissez simplement un Constat amiable pour rapporter votre accident.

Request Your Claims History Statement

Vous pouvez obtenir une copie de votre dossier de sinistres gratuitement. Faites une demande sur le site du GAA.

How to Request a Verification of Your Claims History Statement

Vous croyez qu'il y a une erreur qui s'est glissée dans votre dossier de sinistre? Vous pouvez demander de faire vérifier l'information sur le site du GAA.

Automobile Damage Appraisal Standards

Grâce aux normes d'estimation du GAA, votre véhicule sera réparé de façon sécuritaire selon les recommandations du constructeur.

Who Determines Liability in an Accident?

Lors d'une collision, qui détermine que vous êtes responsable?

Auto Insurance and Spouse

Frank and Nancy just moved in together, and Frank sometimes borrows Nancy's car. Should she say anything to her insurance company?

Endorsement 27

Nancy decided to rent a vehicle to go camping. Is she insured for that?

The Fichier central des sinistres automobiles

Frank is shopping around for a new auto insurance, and the agent mentions that Frank has 3 claims in his Claims History Statement. What is that exactly?

The Custodian of the Vehicle

Frank just had an accident with Nancy's car. To which Claims History Statement will go this claim at the Fichier central des sinistres automobiles?

Total Loss of One's Vehicle

Nancy's vehicle has just been declared a total loss by her insurer. Will the compensation be sufficient to replace her vehicle?

Mandatory insurance

True or false? Auto insurance is mandatory in Quebec.

Teen driver

True or false? I have to let my insurer know that my teen drives my car.

Stolen accessory

True or false? The fixed luggage rack on my car was stolen. I can file a claim with my auto insurer.

Red car insurance

True or false? A red car costs more to insure.

Claims history file

True or false? As a driver, I have a file that contains all the accidents I’ve had.

Accident following a burnt red light

True or false? My insurance policy doesn’t cover me if I burn a red light and cause an accident.

Collision with a deer

True or false? F I hit a deer, the Department of Forests and Wildlife will reimburse me for damages.

Accident while sneezing

True or false? I won’t be indemnified if I cause an accident while sneezing.

Fender bender in a parking lot

True or false? The liability for a fender bender in a parking lot is always split 50%-50%.

Accident with a borrowed vehicle

True or false? The person filing for the claim will have the accident filed in their claims history.

Police and car accident

True or false? You always need to call 911 after a car accident.

Deductible

True or false? I’ll have to pay the deductible whether I’m at fault for the accident or not.

Who establishes liability

True or false? The police establish each person’s liability in case of an accident.

Flood damaged vehicle

True or false? A flood damaged vehicle is generally “unrebuildable”.

Replacement parts

True or false? New parts are always used to repair vehicles.

Body shop

True or false? I can have my car repaired by the body shop of my choice.

Broken windshield

True or false? A broken windshield is always replaced by a new one.

Auto claims settlement in 4 steps

An accident? GAA details for you the steps to take, from the moment of the accident to the compensation.

At the time of the accident

Make a claim

Damage appraisal

When is a vehicle declared a total loss?

To repair or replace the vehicle